Banking · Technology · Public Policy

I run the business of technology.

I’m Allyn L. Shaw, EVP and Chief Business Execution & Risk Officer for Technology, Data & Operations at Truist, one of the largest banks in the United States. I also speak for the U.S. Department of State.

Thirty years in banking and technology Two U.S. patents Board Chair, Out & Equal
Allyn L. Shaw

“For the first time in history, intelligence belongs to everyone, not just the elite. Humanity, undefeated.”

From the “Humanity, Undefeated” keynote · Fusion 2025
In the Room

About Allyn

I run business execution, performance, and risk for Technology, Data & Operations at Truist. That’s roughly 23,000 technologists and operators at one of the largest banks in the country. My job is to make sure the division executes: the plan, the budget, the performance, the risk, and the transformation work, including the part everyone’s watching right now, which is putting generative and agentic AI to work inside a bank without breaking the rules that keep a bank a bank.

I’ve been doing some version of this for thirty years. Sixteen of them at Bank of America, where I ran operations for Global Information Security and for the CTO’s workspace organization. Four at Wells Fargo as COO for consumer technology, which meant the systems behind 5,300 branches and 11,000 ATMs, and later the group’s generative AI agenda. In between I left banking for two years to be President and CTO of a climate-tech company. Before any of that I was a network engineer at Sprint and NTT, building real-time systems where a dropped packet was a dropped call. I still think like that engineer. Downtime is not abstract to me.

Outside the bank I speak for the U.S. Department of State on cybersecurity, technology governance, and inclusive economies. I hold two U.S. patents in advanced computing. And I chair the board of Out & Equal, the largest organization in the world working on LGBTQ+ workplace equality.

Here’s what I believe after all of it: technology only does good when the people building it look like the people using it. I’ve hired, promoted, and built teams on that principle for three decades. It works.

The Thread

Compton to the C-suite.

I grew up in Compton, California. My father came from Nigeria. My mother was first-generation American, with family from Sierra Leone, Ghana, and the Congo. Colin Powell is the reason I joined ROTC. Maya Angelou’s Still I Rise is the poem I go back to when things get hard. Between the two of them I learned discipline, and I learned that nobody gets to tell your story but you.

I also sing. Classically trained, and I still perform when I can. And I play USTA tennis, competitively enough to care about my rating. People are surprised by that combination. I’m not. Both are about the practice you put in when nobody’s watching.

I don’t tell the Compton story because of how far it is from a corner office. I tell it because there are kids there right now who should know the distance is shorter than it looks.

The Work

I.

Banking

I’ve run the business of technology inside three of the biggest banks in America. Not the coding. The part that decides what gets funded, what gets stopped, and whether it ships on time and passes the exam.

  • Chief Business Execution & Risk Officer, Truist Technology, Data & Operations
  • COO of consumer technology at Wells Fargo: 5,300+ branches, 11,000+ ATMs, digital channels in 36 states
  • Sixteen years at Bank of America in chief operating and infrastructure roles
II.

Technology

I started as a network engineer and worked up through infrastructure, cybersecurity operations, and now AI governance. I’ve built the systems, and I’ve been the one accountable when they went down.

  • COO for Cyber Security and End User Computing, Bank of America
  • Two U.S. patents in advanced computing platforms: 2019/0213514 ↗ · 10,755,213 ↗
  • Leading the responsible adoption of generative and agentic AI in regulated banking
  • President & CTO, Recycle Track Systems, technology for zero-waste operations
III.

Public Policy

Since 2022 I’ve represented the United States abroad as a State Department speaker. The case I make in every room is the same: economic opportunity and technology belong to everyone, and American business is at its best when it acts like it.

  • Official U.S. Speaker, Department of State, including engagements in Trinidad and Tobago
  • Honored by the State Department for driving economic equality
  • An operator’s voice in the policy conversation on AI governance, cybersecurity, and financial-system resilience

Field Notes

Things I’m working out in writing. AI governance, technology risk, how large organizations actually execute. Written on planes and between meetings, so they read that way.

All notes →Subscribe via RSS

Career

Recognition

Grateful for every one of these. Mostly they’re useful as proof to the next person that the room has space.

Featured in Fortune · Adweek · The Advocate · Yahoo Finance · Out Leadership

Public Policy & Speaking

I speak for the U.S. Department of State abroad, and in boardrooms and industry forums at home. Same message either way.

Diplomacy

Official U.S. Speaker engagements, including Trinidad and Tobago in 2022, on inclusive economies and what business owes the communities it operates in.

Technology Governance

Cybersecurity, AI governance, and what it actually takes to put intelligent systems inside a regulated institution. I speak from the operator’s seat, not the analyst’s.

Civic Leadership

Board chair and director roles at national and community organizations. I bring an operator’s habits to nonprofit governance, which mostly means asking what the plan is and who owns it.

Cybersecurity AI & Technology Governance Digital Transformation Inclusive Economies Leading as Yourself

Perspectives

A few recent posts. I write on LinkedIn most weeks, usually about leading teams, AI in banking, and whatever I learned the hard way that month.

Follow the full conversation on LinkedIn →

On the Radar

Auto-curated headlines from credible outlets, filtered to AI, risk, and technology in banking. Inclusion is not commentary or endorsement.

In Conversation

Nuance Podcast by MShare · E004

What Technology Can Do For Humanity

Marysharon Owens and I talk about building enterprise technology around people, why design deserves as much attention as development, and what AI looks like when it’s done right.

Listening

Reading

Board Leadership

Out & Equal

Board Chair since 2024 · Director since 2019

The largest organization in the world working on LGBTQ+ workplace equality, with most of the Fortune 500 as partners.

NYC LGBT Community Center

Past Board President

Serves hundreds of thousands of New Yorkers a year with health, advocacy, and community programs.

Victory Fund & Institute

Campaign Board

Helping elect LGBTQ+ leaders to public office at every level.

Philanthropy

I fund people. Causes matter, but people are what move them.

ALSF logo

ALSF

Founder

The Allyn Lyzohn Shaw Fund is the grant-making fund I started. It backs changemakers with money, advocacy, and community support, with a focus on racial equity and the freedom to be who you are. Someone did that for me once. What we look for: equity, expression, collaboration, and people building things that didn’t exist before.

Get in Touch

Speaking invitations, board conversations, media, or an idea worth a reply. Use the form or find me on LinkedIn.

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